Self Storage Industry Trends for 2024

Industry Trends

Over the years, the self-storage industry has stayed promising because families continue to grow and acquire more possessions. Not only are households using self storage, but all types of businesses continue to need space for inventory and supplies.

As the industry evolves, self-storage investors and operators need to stay ahead of the curve. Pinnacle Storage Properties regularly explores upcoming trends. Being at the forefront of industry shifts gives Pinnacle Storage Properties an edge in making informed decisions and capitalizing on upcoming opportunities.

As 2024 approaches, it becomes apparent that certain trends are reshaping the market for the present as well as years to come.

Self Storage Industry Trends for 2024

Industry Trends 1: Increasing Use of Self Storage Websites

In today’s digital age, consumers are turning to the internet to research and find self-storage facilities. A key trend for 2024 is the increasing use of self storage websites.

These websites serve as a one-stop shop for potential tenants. They provide information about available units, pricing, and amenities. Customers can reserve and pay for units online, making the rental process more convenient and efficient.

According to industry statistics, around 40% of self-storage customers find their storage facility through online searches. This number is expected to rise significantly in the coming years.

Industry Trends 2: Focus on Data Security

With the increasing reliance on technology, data security has become a critical concern. In 2024, we can expect to see a greater emphasis on data protection measures. This includes secure online payment systems, encryption of customer information, and robust cybersecurity protocols.
Facilities that prioritize data security will gain a competitive advantage. Tenants will be more likely to choose a facility that protects their personal information.

Industry Trends 3: Rise of Self Storage Software

To effectively manage their operations and offer a seamless experience to tenants, self-storage facilities are adopting advanced software solutions. These software systems provide a range of benefits, including automated rental processes, inventory management, and customer relationship management.

In 2024, self-storage software will play a crucial role in streamlining facility operations and enhancing the tenant experience. Facilities that leverage these technologies will be able to optimize their operations and stay ahead of the competition.

Industry Trends 4: Increased Use of Smart Self Storage Technology

Advancements in technology are transforming the self-storage industry. In 2024, we can expect to see increased use of technologies such as smart locks and access control systems. These technologies not only enhance security but also improve the overall customer experience.

For example, smart locks allow tenants to access their units using their smartphones, eliminating the need for physical keys. Access control systems provide round-the-clock surveillance and ensure that only authorized individuals can access the facility.

Smart tools can be integrated to make your tenant’s rental experience even better. When smart storage units and smart entry tools work together, the same technology can be used to control access from the gate down to the unit.

There are no codes or keys to remember and all entries are touchless. Tenants can make a payment or send a message to the manager in the same app. Smart entry and smart storage units can be easily connected as part of a complete security system.

Industry Trends 5: Online Rentals and Contactless Move-Ins

In 2024, online rentals and contactless move-ins will continue to gain popularity. Customers can browse available units, sign leases, and make payments online, reducing the need for in-person interactions.

This trend offers convenience and flexibility to tenants and enables self-storage facilities to operate more efficiently.

Industry Trends 6: Sustainable Practices

As sustainability becomes increasingly important, some facilities are adopting eco-friendly practices.

Many storage facilities are implementing energy-efficient technologies, such as LED lighting and solar panels. Additionally, a few companies are exploring the use of recycled materials in the construction of storage units.

Furthermore, the introduction of digital platforms and online rental processes has reduced the need for paper usage.

By incorporating sustainable practices into their operations, self-storage facilities are reducing their environmental impact. These methods also appeal to those environmentally conscious customers who prioritize sustainability.


Understanding the latest trends in the self storage industry is crucial.

In 2024, we can expect to see increasing use of self-storage websites, a focus on data security, and a widespread use of smart storage technology. Add online rentals and contactless move-ins and you’ll see efficient operations as well as a more streamlined experience for tenants.

By embracing these trends, self storage facilities can position themselves for substantial growth and success in years to come.